What you say may be important, BUT HOW YOU SAY IT – MAKES ALL THE DIFFERENCE!


The EFFECTIVE COMMUNICATIONS SKILLS COURSE is closely intertwined with the Personality Development Course, but the PRIMARY FOCUS and EMPHASIS is on COMMUNICATION SKILLS. The logic is simple – you can be a good communicator, but without a good PERSONALITY to back you up, you can fall flat on your face.


You Can Change Your Life – For the Better with – THE STENODAC SUCCESS PROGRAM


Learn to Communicate with More Confidence and Personal Impact on our Communication Skills Course

* Want to speak with more confidence?

* Want to use body language to your advantage?

* Want to succeed at your next interview?

* Want to have more influence at work?

Conversational Skill courses are very valuable and are critical to career success. Effective, confident communication can make or break a person. It can have tremendous influence upwards too. It is therefore paramount to know how to persuade at a personal level. Handling confrontation, building rapport, listening, and questioning skills are all included in this practical and immensely beneficial Course.

This course provides participants with the opportunity to understand how communication works and how to communicate with confidence and flair.

You’ll look at what works about the way you communicate, what gets in the way of you being more effective, and then a raft of tools and techniques to help you be more adept and self-assured.

This is a practical Course filled with exercises and discussion which will give you skills to handle difficult and tricky situations and give you more choice in the way you communicate with others.


* Understanding how communication works

* Gaining active listening and responding skills

* Seeing things from other points of view

* Managing your assumption more effectively

* Understanding your own strengths

* How others may see you

* Looking at body language

* Increasing confidence

* Difficult people or situations

From looking at the effect of our listening skills to creating the first and the lasting impression we choose, we will offer a range of tools and techniques that can really make a difference.


Vital to our communications is eye contact and its effect upon the communication dynamic. Back to assumptions again, but what do we make of those who avoid looking at us directly or else those who seem to hold our gaze too long? We will discover what happens when we deny or intensify our eye contact in difficult communications. Our intention will be to uncover what the most effective ways might be to approach the situation next time.


Throughout the day’s participants will have applied some of our exercises to their real-life experiences. Where we have extra time we might also look to recreate communications when they were unsatisfied with the outcome.

The idea is that we will draw upon any of the tools and techniques covered over the course. Working to Your Strengths

Everyone will give a brief description of what they already do that they know works about them. They will then have chance to reflect upon how others see them through the feedback of others.


The final exercise is for each delegate to devise a personal Plan of Action, identifying their personal take-out of the program, where they know they will practice, and areas for their development. Effective Communication Skills Training Course will help you to express yourself more effectively, have more influence with your colleagues, and appear more confident in front of others.

This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions, and role-plays throughout the day.

OK, so what’s so different about a STENODAC training course?

* It’s not really a Course – its a Workshop
* It’s highly interactive
* You’ll be taking part in lots of practical exercises
* You’ll develop new skills, not just learn the theory!


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